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SAMPLES POLICY

 

When selecting a tile or any other product from the Tilecrest Collection, one must understand that the Sample used to make the selection is representative of the specific product.

 

The supplied materials selected by way of the Sample may not match 100% the Sample used in making the selection. What does this mean? It means that the supplied materials may have slight differences in shade and/or surface appearance. This is similar to, for example carpet colors, and any other material that is manufactured in batches.

 

All supplied materials must, therefore, be INSPECTED PRIOR TO THEIR INSTALLATION by the buyer/installer/end user in order to determine if the supplied materials are acceptable.

 

Once the materials are installed, the mere fact the materials were installed constitutes ACCEPTANCE OF THOSE MATERIALS based on the assumption that the materials were inspected prior to installation and found to be acceptable as ordered and supplied.

 

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